Over these past few weeks I have undertaken the task of putting together the plan for a mobile device usability testing setup. There are a lot of little details — from hardware to software — to pay attention to. You can view my full proposal here or below.
The main issues I had was how to set up the testing room’s hardware without getting too carried away. A setup like this needs to be effective without being too costly. I decided to keep it as simple as possible — connecting two cameras to a computer which will be recording feeds and sharing its screen. The observers will be watching from another room.
Mobile usability testing should be done remotely, even when the test is being conducted at a usability lab. The lab gives us a bit more security with the feeds and access to the participants one-on-one while maintaining a natural environment (see the report).
With this setup, testers will be able to interview this participants, too, and have them fill out a questionnaire at the lab.
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